In the Media
The Daily Telegraph on how Custodio alerts families to dodgy transactions before money is lost, as Australians over 65 lose almost $11 million a month to scams.
Eilidh Sproul-Mellis, The Daily Telegraph, 29 August 2026.
In the Media
9 News reports on how Custodio gives families early warning of scams and illegitimate payments, helping stop financial harm before it happens.
Source: 9 News, 6pm bulletin, 20 June 2026
In the Media
Watch the 10 News First report on how Custodio is helping protect older and vulnerable Australians from scams and illegitimate payments before money is lost.
Source: 10 News First, 5pm bulletin, 20 June 2026
Our journey
Custodio is supporting Scams Awareness Week, running 24 to 28 August 2026. Led by the National Anti-Scam Centre, this year’s theme is “No one’s just a number”, a reminder that behind every scam report is a real person: a parent, friend, neighbour or colleague. The week reminds everyone to stop, check and protect, the same alerting Custodio has enabled. Take our two-minute scam risk check →
Custodio launches its new plan range. Custodian is free forever for the family member or friend watching over someone else, and Personal is $8.99 a month or $79.99 a year. Family and Total follow, and every plan gets the same detection rules.
Custodio is now available to download directly, and anyone in Australia can start protecting their payments today with a 60-day free trial. No credit card required.
Community group pilots help refine Custodio for wider rollout, parntering with Co.As.It for a 8-week program beginning June 2026.
The Custodio Early Adopter program is now open. The app is available in the Apple App Store for Early Adopters and Community Trial participants with a valid subscription.
Australians lost $2.18 billion (up 7.8%) to scams in 2025 according to the ACCC. Investment scams led with $837.7 million, followed by payment redirection ($166.8M), romance ($139.9M), phishing ($97.6M) and remote access scams ($69.9M).
The fully functional app is built for both iOS and Android so individuals and carers can start using the service.
Our team designs and tests safer ways to monitor payments and alert trusted guardians using CDR-regulated data.
Born from a shared concern about rising scam losses for vulnerable Australians, the founding team comes together to build a solution.
The Australian Government's Scamwatch service publishes real-time warnings, emerging scam trends and alerts to help keep Australians safe.
Visit Scamwatch AlertsCertification
Custodio has been licensed by Australian Made Campaign Limited to carry the Australian Made logo, the green and gold kangaroo Australians have trusted for decades. It certifies that Custodio is genuinely made here.
We are Australians building for Australians. Scams are hurting people here, so we are using technology for good, including AI, to help Australians protect themselves and look out for the people they love.
View our certificate →Scams Awareness Week
We are backing Stop. Check. Protect., the three steps at the heart of this year’s campaign. Stop before you move money or share details. Check that the person or organisation is really who they say. Protect yourself by acting fast, and report it to Scamwatch even if nothing was taken.
Those three steps are what Custodio does in the background: watching for out-of-character payments and alerting you, and optionally a trusted Guardian, while there is still time to act.
See what we are doing about it →Scams Awareness Week
Scams Awareness Week runs from 24 to 28 August, coordinated by the National Anti-Scam Centre. This year’s theme, No one’s just a number, puts real faces to the 274,577 Australians who had were scammed last year.
Australians already know scams exist and is a big problem. Take our quiz to get an honest answer about where your money might be exposed, then what you can actually do about it.
Take the two-minute check →Community Event
We joined Co.As.It. at Ferragosto, the Italian street festival on Great North Road in Five Dock, on Sunday 16 August. It was a great day talking with the community about how scams are targeting families and what people can do to protect the ones they love.
We were also pleased to be joined at the stand by Stephanie Di Pasqua MP, the local Member for Drummoyne.
Plans & Pricing
Our new plan range is live. Custodian is free forever, so anyone looking after a family member or friend can receive and respond to their alerts without paying a cent. Personal is $8.99 a month, or $79.99 for the year, which is around three months free.
Family and Total are on the way, and every plan, at every price, gets exactly the same detection rules.
See plans and pricing →Now Live
Custodio is now available to everyone in Australia. Download the app from the Apple App Store or Google Play and start your 60-day free trial, with no credit card required.
In the Media
ABC’s 7.30 examines Australia’s national anti-scam strategy, covering the new obligations on banks, telcos and digital platforms, and asks whether they go far enough to stop the billions lost to scams each year. A timely look at why early warning and prevention, the approach Custodio is built around, matter more than ever.
Watch on ABC 730 →Community Event
Thank you to everyone from the community, Co.As.It members, trial participants and carers who joined our in-person Scam Awareness and Protection Townhall. Together we explored the latest scam trends and how Custodio helps protect against scams and illegitimate payments. Custodio is now available to download, so anyone in Australia can get started with a 60-day free trial, with no credit card required.
Industry Insight
New commentary from digital identity expert David Birch reinforces a truth we see every day: even smart, capable people are being targeted by increasingly sophisticated scams, and human judgement alone isn't enough. Birch argues that communities need better infrastructure, cross‑bank visibility, and supportive safeguards for older and vulnerable people.
This is exactly the problem Custodio was built to solve. Custodio provides early‑warning protection, behavioural intelligence, and optional guardian support to help families stay safe before money is lost. Scams are evolving. Our protection must evolve too.
Read the full article →Scam Alert
In March 2026, the ACCC released new scam figures showing scam losses are increasing. Australians lost $2.18 billion to scams in 2025. The top five scam types accounted for 60 per cent of losses: investment scams ($837.7M), payment redirection ($166.8M), romance scams ($139.9M), phishing ($97.6M) and remote access scams ($69.9M).
Read the ACCC report →Pilot Launch
Custodio is running a government-supported pilot for a community group starting in June over a 8 week period.